Summary :

Introduction :

First connection to the platform

• Option 1 : You and your team members already have a recruiter account with JobTeaser or Graduateland

• Option 2 : You and your team members do not have a recruiter account with JobTeaser or Graduateland yet

FAQ

Introduction :

You can add new team members in the tab "stall settings" under Team. 

Please be aware that this is a crucial step, as only colleagues, that are added to the team, have access to the event area. That means that the person, who has been signed up to the event as the main contact person, needs to add all other colleagues that should have access to the event. 

If you click on the edit button, a window pops up where you can type in the name of the team member.

• Option 1 :  You and you team members already have a recruiter profile on the event platform

You can easily add them by selecting their name in the drop-down.

• Option 2 : You and you team members do not have have a recruiter profile on the event platform

No worries, you can easily add them by typing in their name. Then a link appears which you can use to invite them.

After adding them to your stall, the team members will receive an invite via email with a link to the event. Afterward, they have the same event access as you. So they can set up the stall, add 1:1 conversations, chat, etc.

FAQ

• I receive the error message that the email address is already attached to another company. What now?

One email address can only be attached to one employer profile. Please reach out to us and ask us to reattach the user to the same company as you. After reattaching them, you should be able to invite them.

• My colleagues did not receive an email. What now?

First, we recommend checking the spam folder. Alternatively, your colleagues can use the password reset on the recruiter log-in page to access the event area. They must use the email address that was used when they were invited to the team.