Customer Success
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Articles
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How can I see applications to my job abs
If you have chosen to apply via JobTeaser in your job advertisement, you will be automatically notified by e-mail for each application. In addition, you can track all applications in your from your...
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- 2 followers
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I cannot save my job ad
When posting a job ad, please make sure all fields are properly filled out. If you receive an error message, check for all fields that are mandatory, indicated by an asterisk (*), to ensure that th...
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Contact the JobTeaser Support Team
Already working together & need some assistance? Do not hesitate to reach us at support.careercenter@jobteaser.com GATHER & SHARE ALL INFORMATION When reaching out to support, sum up and organi...
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- 1 follower
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I would like to create a company account, but my email address is already used for a recruiter account
Please be aware that you cannot have a recruiter account and a company account with the same email address at the same time. If you want to switch your recruiter account to a company account, you ...
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- 2 followers
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- 1 vote
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I would like to delete my account
If you would like to delete your recruiter account, please click on your name on the top right and click "Edit my profile". Then scroll to the very bottom of the page where you find the link to "De...
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- 1 follower
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I cannot remember my email address
Test different email addresses The recruiter log-in window will give you immediate feedback on whether the email address is registered in the system or not. If you have only a few email addresses y...
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- 7 followers
- 2 comments
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When creating my account, I am always sent back to step 2
Check your company logo Please make sure that your company logo is at least 100x100 pixel, and follows the format .jpg or .png (not .svg and .pdf). Beware that heavy files are not accepted. No sm...
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I can’t find my industry in the list
If you are unable to find your industry in the list, choose the closest category or a larger category for your business. It is important that the list of industries are not too restrictive. With...
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The URL of my external website is not accepted
Please enter your URL in the format https://yoururl.com Also, please note that you can only add every URL once. This means that two of your job ads cannot have the same URL. This will help you to...
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- 1 vote
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Why is my job ad waiting for validation?
All the job ads you post in the Career Center have to be approved by the respective university first, before they become visible to students. Please wait a few working days until the university has...
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- -1 votes