Customer Success
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Why was my job ad denied?
The JobTeaser partner institution is responsible for accepting/declining your job ad. You will be informed via email if your job has been accepted or declined, please check your spam folder if you ...
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How to update my company logo
To update your company logo, please go to the "Company" section of your back office. Click on the field "Select a file to upload" and choose a logo from your computer. The logo has to be at least ...
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How can I see applications to my job abs
If you have chosen to apply via JobTeaser in your job advertisement, you will be automatically notified by e-mail for each application. In addition, you can track all applications in your from your...
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I cannot save my job ad
When posting a job ad, please make sure all fields are properly filled out. If you receive an error message, check for all fields that are mandatory, indicated by an asterisk (*), to ensure that th...
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Contact the JobTeaser Support Team
Already working together & need some assistance? Do not hesitate to reach us at support.careercenter@jobteaser.com GATHER & SHARE ALL INFORMATION When reaching out to support, sum up and organi...
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How can I post my job ad in multiple Career Centers at once?
If you are interested in sharing your job ad in all of our partner institutions in once click (multiposting/multi-diffusion), do not hesitate to reach out to us to request a fee-based partner accou...
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I would like to create a company account, but my email address is already used for a recruiter account
Please be aware that you cannot have a recruiter account and a company account with the same email address at the same time. If you want to switch your recruiter account to a company account, you ...
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I would like to delete my account
If you would like to delete your recruiter account, please click on your name on the top right and click "Edit my profile". Then scroll to the very bottom of the page where you find the link to "De...
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I cannot remember my email address
Test different email addresses The recruiter log-in window will give you immediate feedback on whether the email address is registered in the system or not. If you have only a few email addresses y...
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When creating my account, I am always sent back to step 2
Check your company logo Please make sure that your company logo is at least 100x100 pixel, and follows the format .jpg or .png (not .svg and .pdf). Beware that heavy files are not accepted. No sm...
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