Our Customer Experience team is dedicated to ensuring you have a seamless recruitment experience on the Career Center. To receive a rapid and professional resolution to your inquiry, please follow the routing instructions below.
How to reach us
1: Submit a request via the Help Center
If you cannot log in, you can submit a formal request by clicking the "Submit a request" link located at the top right of this page.
2: Contact us via this email address: support.careercenter@jobteaser.com
Information to include in your request
To provide an efficient resolution, please ensure your message contains the following technical details:
Professional email address: The one associated with your JobTeaser profile.
Company Name: Clearly specify if you have a Company linked to an Institution profile or a "Free Plan" Company account.
Context: A clear description of the issue or a direct link to the job posting in question.
Visuals: A screenshot of any error messages or display issues you are encountering.
💡 Tip: Our Customer Experience team typically responds within 24 business hours. We recommend using the search bar at the top of this page first; 80% of technical questions are answered instantly in our documentation!