Logo
  1. JobTeaser Recruiters Success
  2. Authentication
  3. Log in questions

I forgot my password

If you are unable to access your JobTeaser account, you can restore your access in just a few moments. Whether you manage a Company linked to an Institution account or a "Free Plan" Company account, the reset process is centralized and secure.

 

How to reset your password

To regain access to your dashboard, please follow these steps:

  1. Navigate to the Login Page. Enter the email address associated with your account and click on "Next".

    Capture d’écran 2026-03-26 à 15.25.57.png
  2. A link called "Forgot your password?" will appear on the bottom right. Click on "Forgot your password?" located immediately below the login button.

    Capture d’écran 2026-03-26 à 15.26.19.png
  3. Enter the professional email address associated with your account. 

    Capture d’écran 2026-03-26 à 15.26.41.png
  4. Click "Send reset instructions."

You will receive an automated email within a few minutes containing a secure link to create your new password.

 

Didn't receive the reset email?

If the recovery email has not arrived after 10 minutes, please verify the following technical points:

1. Check your Spam or Junk folder

Corporate security filters occasionally redirect automated messages. Ensure that @jobteaser.com is added to your organization's "safe senders" list.

2. Verify the account email

Ensure you are entering the exact professional email address used during your initial registration. If you are a Company linked to an Institution, ensure you are not using a personal address by mistake.

3. Review Corporate Firewalls

Some restrictive company servers block automated password resets. If the email is missing from your spam folder, we recommend trying again from a different network or contacting your internal IT department.

 

 

Still unable to log in?

If you no longer have access to the email address associated with your profile, or if the reset link does not function, our Customer Experience Team is here to assist you: support.careercenter@jobteaser.com

 

💡 Security Tip: To protect your company data, your new password must be at least 8 characters long and should include a combination of letters, numbers, and special symbols.

Was this article helpful?
1 out of 1 found this helpful

Articles in this section

  • I forgot my password
  • I cannot remember my login email address
  • My colleague created our account but has left the company

© JobTeaser Recruiters Success

English (United Kingdom) Deutsch Español Français

Zendesk Theme by Lotus Themes

Search...